Difficult Conversations: How to Resolve Issues Quickly and Effectively

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Posted 9 months ago. In this video, Mary Abbajay and Karen Bedell guide you through how to have a "win-win" conversation to properly address and resolve workplace issues.

Pointers include:
• Conducting difficult conversations with grace and skill
• Turning conflict into collaboration with preparation, empathy, focus, and commitment
• Maintaining effective and varied relationships
 
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Experts believe that Michigan's auto industry can be the poster child that shows others how to go from rust to green.

 
 
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